Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time All orders are processed within 3 to 4 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates We offer standard shipping to all locations across New Zealand.

  • Shipping Method: Standard Shipping

  • Estimated Delivery Time: 6 to 8 business days

  • Coverage: Nationwide (New Zealand)

Delivery delays can occasionally occur due to courier peak seasons or unforeseen circumstances.

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes Our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages Our company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us If you have any questions about our Shipping Policy, please contact us at: info.boutiquenz@gmail.com